Southwest, Western, Northwoods Wall Decor

Wall Hangings, Welcome Signs & Accessories

Trading Policies

Wall decor orders usually ship in 3-7 business days. Please allow 2 to 4 weeks for delivery of your order as some items might not be in stock and scheduled for production.

If there is a problem with your order, please contact us as soon as possible, we'll determine the best way to correct the problem.

Visibly damaged packages should be refused. If damage is discovered after delivery please contact us immediately to file a claim and start processing your replacement.

Do our customers need a PayPal account to pay for online purchases?

No. If they've never bought using PayPal a secure credit-card option is offered. Once the transaction is complete, customers can then create a PayPal account.

 

Return Policy Wall Decor

Overall customer satisfaction is our utmost concern. We understand a trusting relationship is your greatest concern and our best method of referrals.

Returns after 30 days of reception of order will not be accepted, returns will be charged 20% restocking fee without exception.

You will be refunded your money with the exception of shipping charges when the item is returned as follows:

Contact us, either by phone or email, we'll provide you with information to ship back the item directly to our returns branch.

Items are to be returned in the original packaging, insured, original condition, with all manuals or other related documentation.

All refunds for returns or cancelled orders will only be applied as a credit to the merchant card for which the item was originally purchased within 30 days of return or cancellation date.

Customer is responsible for payment of shipping charges when returning items.

Customer can request to cancel order as long as items have not being shipped. The full amount paid will be refunded.

Once shipped, orders can't be cancelled. Customer needs to return the items after contacting us.

Refused deliveries will be treated as an unauthorized return, amounts for shipping charges both ways and a 20% fee for restocking will be deducted from payment.

If you have questions please use our customer service page for information to contact us.

Customer Service Page